Be Kind… perspective from a grief worker.

A few months back, I was pulling out of a gas station/convenience store. A large truck was pulled up alongside the store to unload its goods, blocking the view of the exit. As I cautiously pulled around the truck, I found myself nose-to-nose with another vehicle. While it took me by a bit of surprise to suddenly be face-to-face with another driver, I was thankful for he and I’s quick reflexes and attention. But as we pulled around one another to maneuver the tight space, and our driver’s side windows were in close proximity, my positive outlook faded, as he rolled down his window and angrily screamed “Pay Attention!!!”.

Now if you know me, I’ve got a pretty tough skin and it’s not like me to shirk away from confrontation or even to be embarrassed easily. But this one caught me off guard and I’d be lying if I said it didn’t hang with me a bit… not in an all-consuming, pre-occupied way and not in an “I’m gonna cry” way… but it bugged me. Mostly, I think, because it was so uncalled for. I WAS paying attention. If I hadn’t been, our careful navigation would have instead, resulted in a collision. We were simply in each other’s blind spots. And instead of being gracious or understanding, you screamed at me loud enough for the whole gas station to hear… for what?

And that little, insignificant interaction is just what came to my mind when I rode home and wound down after one of my bereavement shifts.

As a perinatal bereavement coordinator, it is my job to assist and support families who have lost a child either in pregnancy or in the first year of life. I work at the bedside as well as conduct telephone/e-mail follow-ups, moderate monthly support groups and organize annual events. Of equal importance, I support and educate staff and the community on caring for these families and themselves, in this most heartbreaking work. With my close interactions and ongoing communication with the many families, staff- doctors, nurses, techs, and various members of our community, I hear and see a lot…and I gain a lot of perspective.

And as the faces of the parents I held that day, replayed in my mind… all I could think about was… in a few days… they are going to bury their child. Somehow in the deepest depths of their sorrows, they are going to crawl off the floor and carry out the impossible task of making funeral arrangements for a child they have been dreaming of for a lifetime. And at some point, in the midst of that horror,… they’re gonna need to put gas in their car, groceries in their cupboards, and pick up sanitary napkins or pumping supplies because they’re probably still bleeding and their breasts are bursting for a baby they can no longer feed. And when they do…

I hope people will be kind.

When I got home and crawled into my bed, I both lamented and mindlessly scrolled social media, my page seemed to be flooded with angry people- people calling other people “Sheeple” and “Idiots”, people angrily protesting masks- swearing that it will damage their children, fighting about a vaccine that was designed to save lives and has somehow become a political war, calling desperate women “murderers”, people on both sides lashing out instead of listening… and it all felt so petty and selfish and narrow-minded, when the parents I saw today, would give up the world just to hold their child alive again.

And all I could think about was… I wish people would be kind.

A few months down the road and these families will once again try to integrate back into society. They’ll sit down to write emails to their employers about when and how they will return to work and they’ll talk to their children’s guidance counselor about a plan for the grieving sibling. Each and every one of them will have to navigate the awkward return when people don’t know what to say and avert their eyes… on top of the ignorant comments and inappropriate questions- “What happened?” “Was it someone’s fault?” “Well at least it happened early”…. “You can have another one.” Because somehow, the idea of replacing an adult is preposterous but replacing a baby is still an idea people like to throw out there. They’ll construct an exit plan for work/school in case they break down. They’ll be tasked with the heart-wrenching decision of what to do with the nursery. And if they try to return anything to the store, an unknowing counter clerk is likely to ask “Why are you returning these?” and they will have to concoct a reply.

And all I can think about is… I hope people will be kind.

I know just how many families at one county hospital are faced with these tasks every week… and that’s just the babies. Then you add in the children, the teens, the young single adults, the parents and grandparents. And it’s not just death… there’s kidnappings and runaways, devastating diagnoses and life altering injuries, there’s trauma and abuse and it spans every population. There are people who are affected first hand and there are people who do hard things for work, in discovering and managing these crises, and everyone suffers. Every one of these things happen far more than anyone realizes… far more than what makes the news. They affect far more people then anyone knows. And not everyone’s support system and resources are equal. Some people don’t even have paid leave… or their household provider is the one being lowered into the ground. And walking down the street, you would have no idea who those people were.

I can still remember the first time I went to the grocery store after my brother’s suicide. I remember thinking “How can the world go on right now… all of these people are just going about their day as if nothing is wrong… but my brother is dead. I’m here, amongst all these people and no one knows what has happened to us.” It felt like my gut had been split open and I was hemorrhaging all over the floor, and no one noticed.

From the hospital room, it’s my job to provide support and resources and ensure that they have a safe ride home. I’ll call or email periodically to check in and intervene if I need to. But by and large, they are out there in the world, at everyone’s mercy…

And all I can think about is… I hope that people are kind.

We are all humans and we must be willing to give both ourselves and others grace. We all make mistakes. We all have bad days. I was known in my youth to flip quite a few people the bird if they pissed me off while I was driving. Patience has not always come to me easily and directness is a communication skill that is both a blessing and a curse of mine. But with every tear that I wipe, every parent that I hold from hitting the floor, every wail that echoes in my mind… I gain more and more perspective.

This work isn’t for everyone… in fact, it’s for very few…. but take this perspective from me….

When you go out again, when you feel a little road rage bubbling up for a fellow driver, when the person standing in front of you forgot their wallet or an item in the store and holds up the line, when you feel the need to communicate your feelings or feel slighted because something isn’t going your way… Remember, that things can be much, much worse… and remember… that the scars people carry are often hidden. It is unlikely that any mother will turn to you in the check out line and tell you that her child just died, but she might be so distracted that she forgets her wallet, pulls out in front of someone, misses her turn and slams on the brakes, is late for an appointment.

And the cops, firefighters, paramedics, doctors, nurses, and all frontline workers who see and manage horrors as part of their line of work, too feel these tragedies and do their best not to take it home… but we’re humans, not robots. And perhaps if we’re grumpy, quiet or stand-offish, it’s not that we have a chip on our shoulder, but are instead shouldering that trauma, so that others don’t have to.

Perhaps, if we all tempered our responses with grace and understanding. If we gave people the benefit of the doubt and considered that some people might be having a reeeaally bad day/week/month/year… it’s possible that we may give a few undeserving people a break… but it’s even more possible that you saved a shattered person from even more pain and difficulty.

I know what it feels like to hurt so badly that you don’t feel like you can breathe. I know what it feels like to be so broken that you don’t know who you are anymore… much less what day/time it is. I know what it feels like to lose friends because you don’t have the energy for anything more than basic life tasks. And I know what it feels like to return to work and school and pretend to be strong and pretend to function when your mind is both empty and maddeningly busy all at once. And still, some people have it so much worse… and I just don’t know how they do it.

And when I think of them, and I remember my own hardest days, and the stupid angry driver , and the faces of those parents that are now seared into my brain…

All I think about… is I hope… I pray… people can just be kind.

Kindness

holding hands pic

I don’t know if it was the last week, or the year, or the last 36 years … but I found myself, after recently being the subject of a lot of anger and verbal abuse … self reflecting. And in my reflection, I contemplated this last week, this last year, the last 36 years. And what I discovered was that amongst all the things I disdain, a lack perspective, a lack of empathy, a lack of effort, self-entitlement, self-absorption, complacency, selfishness … the thing that I dislike the most, is a lack of kindness. And if I could pick just one thing that I desire the most from humanity, Kindness would be it.

Nurses often times find themselves as subjects of unkindness. Our patients are ill. They are in pain. They have lost independence, control and the life they once knew. Their families too, have lost these things. Sometimes we have to stand alongside their doctor while they are given a devastating diagnosis, or told “I’m sorry, we did everything we could.” And sometimes we stand alone when we clean their wounds or bathe their dead loved one. My worst days at work, are the ones that despite my best efforts, to love, to heal, to minister, to analyze and to advocate, end in ridicule, accusations, and insults. They are the days that I have given of myself until I have nothing else left to give … and what I gave, still wasn’t enough.

Mothers often times find themselves the subjects of unkindness. Our children are learning. They are growing. They are seeking independence and experience and wisdom. Sometimes my advise and restrictions, my love and my best efforts are met with push-back, lack of appreciation, criticism, and disrespect. And when our children don’t perform at their best, the world too, loves to blame mothers. They love to give unsolicited advise and suggest inadequacy. They look past the individualism of the offspring and place all responsibility on their mother-as if the mother is the child themselves. If only we had been home more -or- worked harder, made stricter rules -or- hadn’t been so strict, loved them more -or- hadn’t coddled them so much. I always feel the worst for the mothers of children who hurt other people, like school shooters; because not only has that mother lost her child in a most horrific event, there is a whole army of people hating her and judging her because of her child’s very poor choice/illness. The guilt and the ostracization must be unbearable.

People in any role, find themselves the subjects of unkindness. Our beliefs, lifestyles, appearances and our mere existence, open us up for judgement, opinions, prejudices and contempt. Sometimes it is an intentional attack and other times we are merely the victim of an unwarranted unleashing because we were the one standing there when someone had a bad day, got bad news, objectified us as their momentary punching bag. Regardless of the who, what, where and why, it is enough to ruin our day, our week …

A careless act of cruelty is for some, enough to ruin a life.

And yet, a simple act of kindness, can be enough to save one.

What I realized in my self-reflection was that it’s not the hard tasks, it’s not being pushed to my physical limit, it’s not managing one’s anxieties or handling one’s fears. It’s not giving the bad news or wiping the tears, establishing restrictions or confronting death. It’s not moving past the judgement you want to make and choosing love instead – Those things are not what I find to be the hardest. I don’t seek the easiest patient, the easiest kid or the easiest life, but what I do seek, is for kindness to be met with kindness. And when it isn’t, it hurts.

Maybe I am more vulnerable than I once was. Maybe, living my life in a safe place with a family and a husband that love me, has made me weak. Maybe the hardships of my past have weathered me. Or maybe I’m finally past them and I’ve become accustomed to my security. Maybe I’ve reached exhaustion and I just don’t have the energy to fight anymore. I want to use to my energy to help instead. Truly, life is still hard but the army of people that I have built, help to carry me. In order to build that army, I had to open myself up to people and soften my edges. And the angst I now carry, seems to sit under a thinner skin than I once wore.

I try to remember that others just aren’t there yet. That others are still very angry and lack the support that I now have. Whether its politics, or waiting in line, a diagnosis or a lack of therapy, some people use other people to release their frustrations and to gain power. And the easiest way to process pain, is to blame and hurt others, so as not to allow the pain to penetrate one’s own heart.

Regardless of their reason or their story, it fucking hurts.

It hurts when people aren’t kind.

When I was a kid and other kids teased me because I was skinny or because I didn’t have the same name-brands they did, it hurt.

When I was a teenager and I didn’t have a car, or the same cute styles or perfect teeth and I didn’t live in the same affluent neighborhoods as the other kids, and that made me “not popular” … When people knew me as the “girl whose brother died” instead of as “Amanda”, it hurt.

When I was 21 and a new mother and people no longer wanted to hang out with me because my “baggage” no longer allowed me to go to the club, it hurt.

When someone makes negative assumptions based on my religious views, political persuasion, or my physical appearance … when they insult my children, talk about others in a derogatory fashion, mistreat the less fortunate, or tell insulting jokes, it still hurts.

And after 13 years of nursing, 14 years of motherhood and 36 years of living a life that has had more tragedy than I often care to divulge, I just don’t want anymore hurt.

The truth is, life works better when we are kind. People are more apt to meet our requests, to cooperate with one another and to consider another perspective. Kindness yields a cohesion that conflict and aggression simply cannot.

Some of the people who I love the most, have religious and political views that differ greatly from mine. I am a strong personality and a self-proclaimed free-thinker. You won’t find me bending to anyone’s will if it doesn’t sit well with me and I am no “ass-kisser”. I am known to say what I mean and mean what I say. And I am oftentimes abrupt in my delivery. But I hope my ways are never misconstrued as unkind. If we can be kind and respectful, we can express our views and explain our perspective without insults or scoffing. If we’re lucky, it’ll lead to compromise and if we’re less lucky, it might still yield a gained perspective by both parties. Kindness never leads to broken hearts, a loss of a relationship or hurt feelings. Kindness never destroys.

We are all on our own journeys. We all face challenges and adversaries, bad days and bad luck. We have all said things that we wish we hadn’t and we’ve all made choices that we wish we could undo. Each of us carry a cross – perhaps of different weights and of different woods, but it is heavy nonetheless and burdensome. And we just never know what someone else is carrying. Sometimes, those who appear the strongest, carry the heaviest crosses. And sometimes the weak, are weak from a long journey.

It might be harder some days, but it doesn’t use any more energy to be kind than it does to be angry. And it doesn’t have to be attained with some Noble Peace Prize sized effort.

It’s a smile. It’s a “thank you”. It’s an “I understand.” It’s not accepting an undo defeat or stooping to lower standards but respectfully pointing out that, “I appreciate your efforts, but this will have to change.” It’s not weakness, but strength. It’s maturity. It’s wishing someone well, whether you like them or not. It’s making eye contact and giving them just a minute of your attention instead of ignoring them. It’s stepping away for a moment so that you can gather yourself instead exploding insults all over everyone. It’s self-expressing that you yourself are frustrated, afraid, anxious, or overwhelmed and that your angst has nothing to do with the person you are interacting with. It’s saying, “I’m sorry.”

People need to hear that. People need to see that.

“There is no need for temples, no need for complicated philosophies. My brain and my hearts are my temples; my philosophy is kindness.” – Dalai Lama

In a world where you can be anything, Be Kind.